CANCELLATION & WEARTHER POLICY
STRICT CANCELLATION POLICY:
• 100% Non refundable However, you may reschedule free of charge if you speak with (not email) a Black Swan Gondola representative over 72 hours in advance of departure. Under 72 hours there will be a $100 rescheduling fee processed before the reschedule is initiated. Must rebook reservation within the following 21 days after initial scheduled departure. A $100 rescheduling fee will be initiated for every reschedule.
• Rain/High Winds: If it rains two hours before cruise departure, or there if a high wind advisory is in effect, a Black Swan Gondola representative will call you to speak about rescheduling your cruise.
For any rescheduling requests please speak to a Black Swan Gondola representative during business hours at 760.410.6820 .